Customer Service Portal
Grow Your Logistics Business
Customer Service Portal
Our Customer Service Portal offers a suite of features designed to seamlessly integrate with the websites of freight forwarding and moving & storage companies.
Private or Individual
Agent
Corporate
Strengthen Your Logistics with QuickMove CRM
Centralized Customer Management
Our platform provides centralized customer management, allowing you to access and manage all customer data from a single location. This integrates seamlessly with a customer service portal, offering a holistic view and streamlined interactions.
Quotation Management
Our system enables you to generate and track quotes effortlessly, significantly improving your sales processes. What's more, this functionality seamlessly integrates with our customer service portal, allowing clients to easily view and manage their quotes 24/7.
Lead Tracking
Track and nurture lead throughout your sales funnel to boost conversion rates. Our approach includes a customer service portal, giving potential clients a direct way to interact and access relevant information, which further aids in moving them through the sales process.
Sales Automation
Automate routine sales tasks to save valuable time and empower your team to focus on building stronger customer relationships. This is further enhanced by our customer service portal, which allows customers to self-serve for common inquiries, freeing up your sales team for high-value interactions.
Shipment Updates
Our system delivers real-time updates on customer shipments, significantly enhancing transparency. This information is seamlessly integrated with your customer service portal, allowing clients to access live tracking and progress details whenever they need them.
Reporting & Analytics
Our Reporting & Analytics capabilities provide actionable insights through detailed reports, empowering you to make informed decisions. This data is also leveraged to populate the customer service portal, offering your clients increased transparency into their interactions and service history.